2  Scope and Importance of International Business

2.1 Meaning of International Business

International business is all commercial transactions — private and governmental — that take place between two or more countries (daniels2019?). The transactions cover the cross-border movement of goods, services, capital, technology, personnel and intellectual property.

Charles W.L. Hill defines an international business as “any firm that engages in international trade or investment” (hill2021?). Cherunilam’s broader formulation places international business as “the performance of trade and investment activities by firms across national borders(cherunilam2020?).

Three working ideas distinguish international business from its domestic counterpart.

  • The transaction crosses a national boundary.
  • It involves more than one currency and therefore exchange-rate risk.
  • It is governed by more than one legal and political system.
TipThree Working Definitions of International Business
Author Working definition Foregrounded idea
Daniels, Radebaugh & Sullivan “All commercial transactions between two or more countries” Cross-border transactions
Charles W.L. Hill “Any firm that engages in international trade or investment” Firm-level activity
Francis Cherunilam “Performance of trade and investment activities by firms across national borders” Trade and investment

2.2 Nature of International Business

International business inherits the features of domestic business but adds layers of complexity (hill2021?; cherunilam2020?).

  • Wider scope. Goes beyond merchandise trade to include services, capital, technology and people.
  • Multiple currencies. Receipts and payments move through several currencies; exchange-rate volatility is a permanent companion.
  • Heterogeneous markets. Each country brings its own culture, language, consumer taste, infrastructure and legal regime.
  • Greater risk. Political, commercial, financial and cultural risks compound the usual business risks.
  • Larger transaction size. Cross-border deals are typically bigger to justify their fixed cost.
  • Stronger government role. Governments influence international business through tariffs, quotas, exchange controls, FDI rules and trade agreements.
  • Sensitive to geopolitics. Wars, sanctions and bilateral disputes can suspend transactions overnight.

2.3 Scope of International Business

The “scope” question asks: what activities count as international business? The standard textbook answer covers six categories (cherunilam2020?; daniels2019?).

TipSix Components in the Scope of International Business
Component Description Indian illustration
Merchandise exports and imports Trade in tangible, visible goods Tea, textiles, refined petroleum, gems, engineering goods
Service exports and imports Trade in intangible, invisible services Software services, BPO, tourism, transport, education
Foreign Direct Investment (FDI) Long-term equity investment with managerial control Walmart in Flipkart; Suzuki in Maruti
Foreign Portfolio Investment (FPI) Short-term financial investment without control FII purchases of Indian equity and debt
Licensing, franchising, leasing Contractual transfer of intangible rights KFC, McDonald’s, Domino’s franchises in India
Management contracts and turnkey projects Operating expertise sold across borders Indian PSUs building turnkey plants in Africa

flowchart TB
  IB[International<br/>Business] --> T[Trade<br/>visible + invisible]
  IB --> I[Investment<br/>FDI + FPI]
  IB --> C[Contractual<br/>licensing, franchising,<br/>management contracts]
  T --> M[Merchandise<br/>Exports / Imports]
  T --> S[Services<br/>Exports / Imports]
  I --> FDI[FDI<br/>with control]
  I --> FPI[FPI<br/>no control]
  style IB fill:#E8F0FE,stroke:#1A73E8
  style T fill:#FFF3E0,stroke:#EF6C00
  style I fill:#E6F4EA,stroke:#137333
  style C fill:#F3E8FD,stroke:#8430CE

2.4 International Business vs Domestic Business

The differences are not merely of degree. International business changes the kind of decisions a manager must take (hill2021?; daniels2019?).

TipInternational Business vs Domestic Business
Dimension Domestic business International business
Geographical area Within national borders Across national borders
Currency Single currency Multiple currencies; exchange-rate exposure
Mobility of factors Free movement of labour, capital Restricted movement of labour and capital
Customer profile Relatively homogeneous Heterogeneous in taste, culture, language
Business system Same legal, political and economic system Multiple, often conflicting systems
Documentation Simple invoice and dispatch Letter of credit, bill of lading, certificate of origin
Risk Commercial and financial Adds political, exchange-rate, cultural, country risk
Regulation One regulator Multiple regulators and trade authorities
Research need Limited Continuous environmental scanning
Capital requirement Comparatively lower Comparatively higher

2.5 Reasons for Going International

Why does a firm comfortable in its home market choose the harder path of cross-border trade and investment? Cherunilam catalogues nine pull and push factors (cherunilam2020?).

  • Profit advantage. Foreign markets may offer better margins than a saturated domestic market.
  • Growth opportunities. A larger total addressable market accelerates growth.
  • Domestic market saturation. When the home market plateaus, exports become the next frontier.
  • Government policy and incentives. Export-promotion schemes, duty drawbacks, SEZ benefits.
  • Monopoly power and product life cycle extension. A product in decline at home may be in growth phase abroad.
  • Strategic vision. Some firms internationalise for prestige and long-term presence.
  • Spreading R&D costs. A wider market amortises a fixed research budget.
  • Risk diversification. A downturn in one market is offset by growth in another.
  • Resource access. Securing raw material, talent or technology unavailable at home.

The companion push factors include domestic recession, surplus production, intense local competition and adverse government policy at home.

2.6 Importance of International Business — for the Firm

TipFirm-Level Benefits of International Business
Benefit Mechanism
Higher revenue and growth Access to a larger total market
Economies of scale Larger output spreads fixed costs
Capacity utilisation Excess domestic capacity finds an outlet
Risk diversification Geographic spread of revenue cushions shocks
Competitive positioning Forces continuous innovation; benchmark against best-in-world
Brand internationalisation Home brand acquires global recognition
Access to scarce resources Cheaper raw material, skilled labour, advanced technology
Tax planning Use of treaty networks and incentive regimes

2.7 Importance of International Business — for the Nation

TipNational-Level Benefits of International Business
Benefit Mechanism
Earning of foreign exchange Exports build reserves; finance essential imports
Efficient resource use Specialisation along comparative advantage
Wider market for producers Domestic firms grow beyond domestic limits
Access to better goods Imports raise consumer welfare and choice
Industrial development Imports of capital goods and technology
Employment generation Export sectors create jobs
International cooperation Trade builds peaceful interdependence
Inflow of capital and technology FDI accelerates growth and productivity

2.8 Modes of Entry into International Business

A firm choosing to internationalise picks an entry mode — a vehicle that decides commitment, control and risk. Six modes recur in the textbooks, arranged here from low to high commitment (hill2021?; cherunilam2020?).

TipSix Modes of Entry into International Business
Mode Commitment Control Risk Typical user
Exporting (direct or indirect) Low Low Low First-time entrant
Licensing Low Low Low Owner of patents, brands
Franchising Low–Medium Medium Low Service-format firms (food, retail)
Contract manufacturing / management Medium Medium Medium Brand owners outsourcing production
Joint venture High Shared Medium Partners pooling local + global strengths
Wholly-owned subsidiary (Greenfield or Acquisition) Highest Full Highest Mature multinationals

flowchart LR
  E[Export] --> L[Licensing]
  L --> F[Franchising]
  F --> CM[Contract<br/>Manufacturing]
  CM --> JV[Joint<br/>Venture]
  JV --> WOS[Wholly-Owned<br/>Subsidiary]
  style E fill:#FFEBEE,stroke:#C62828
  style WOS fill:#E8F5E9,stroke:#2E7D32

The arrow above runs in the order of increasing commitment, control and risk.

2.9 Stages of Internationalisation

A firm rarely jumps from domestic operations to a global multinational in one step. The Uppsala model of Johanson and Vahlne (1977) describes a gradual, learning-driven progression (johanson1977?). The EPRG framework of Howard Perlmutter (1969) classifies the management attitude at each stage (perlmutter1969?).

TipPerlmutter’s EPRG Framework
Orientation Attitude Strategy Decision-making
Ethnocentric Home-country superior Export from home; foreign units replicate home Centralised at HQ
Polycentric Each host country unique Localise everything; subsidiaries are autonomous Decentralised to subsidiary
Regiocentric Manage by regions Regional strategy (e.g. EU, ASEAN) Regional HQs
Geocentric World as one market Global integration with local responsiveness Networked, world-wide

The five-stage Uppsala progression — no regular export → export via agents → sales subsidiary → production subsidiary → multinational network — explains why most firms internationalise step-by-step in psychic-distance order.

2.10 Challenges and Problems

International business is rewarding but not benign. The recurring problems are (cherunilam2020?; daniels2019?):

  • Political risk — expropriation, war, sanctions, change of regime.
  • Currency risk — depreciation of the receiving currency.
  • Cultural distance — language, etiquette, religious sensitivity.
  • Regulatory complexity — multiple tax codes, labour laws, product standards.
  • Logistics and infrastructure — long supply chains, port congestion, customs delays.
  • Documentation — letter of credit, bill of lading, certificate of origin, insurance, customs.
  • Information gap — reliable data on foreign markets is costlier and harder to obtain.
  • Trade barriers — tariffs, quotas, technical and sanitary standards.
  • Country risk — sovereign default, currency convertibility restrictions.

2.11 Drivers of Globalisation

International business has expanded faster than world output for most years since 1950 because of three reinforcing drivers (hill2021?).

  • Falling barriers — successive GATT and WTO rounds, regional trade agreements, capital-account liberalisation.
  • Technological change — containerisation, jet travel, the internet, real-time payment networks.
  • Convergence of consumer tastes — global media, brands and lifestyles drive cross-border demand.

2.12 Exam-Pattern MCQs

Q 01
Which of the following is not a feature of international business?
  • AMultiple currencies
  • BHeterogeneous markets
  • CFree mobility of labour and capital
  • DHigher risk
View solution
Correct Option: C
Labour and capital are less mobile across borders than within them; this is a defining limitation, not a feature.
Q 02
Match the author with the working definition of international business:
Author Phrase
(i) Daniels, Radebaugh & Sullivan (a) "Performance of trade and investment activities by firms across national borders"
(ii) Charles W.L. Hill (b) "All commercial transactions between two or more countries"
(iii) Francis Cherunilam (c) "Any firm that engages in international trade or investment"
(iv) Howard Perlmutter (d) "Ethnocentric, polycentric, regiocentric and geocentric orientations of management"
  • A(i)-(b), (ii)-(c), (iii)-(a), (iv)-(d)
  • B(i)-(a), (ii)-(b), (iii)-(c), (iv)-(d)
  • C(i)-(c), (ii)-(d), (iii)-(b), (iv)-(a)
  • D(i)-(d), (ii)-(a), (iii)-(c), (iv)-(b)
View solution
Correct Option: A
Q 03
Match the entry mode with its level of commitment and control:
Entry mode Commitment / Control
(i) Exporting (a) Highest commitment, full control
(ii) Licensing (b) Shared commitment, shared control
(iii) Joint venture (c) Lowest commitment, low control
(iv) Wholly-owned subsidiary (d) Low commitment, low control over use
  • A(i)-(c), (ii)-(d), (iii)-(b), (iv)-(a)
  • B(i)-(a), (ii)-(b), (iii)-(c), (iv)-(d)
  • C(i)-(d), (ii)-(c), (iii)-(a), (iv)-(b)
  • D(i)-(b), (ii)-(a), (iii)-(d), (iv)-(c)
View solution
Correct Option: A
Q 04
"An Indian engineering firm operates a power plant in Tanzania for five years under a fixed fee, then hands it over to the Tanzanian government." This arrangement best illustrates:
  • AJoint venture
  • BFranchising
  • CManagement contract
  • DWholly-owned subsidiary
View solution
Correct Option: C
A management contract sells operating expertise without equity transfer; the asset reverts to the host party at the end of the term.
Q 05
Which one of the following falls under invisible exports of a country?
  • ATea
  • BRefined petroleum
  • CSoftware services
  • DEngineering goods
View solution
Correct Option: C
Services are invisible trade; tangible goods are visible trade.
Q 06
Which of the following is not one of Perlmutter's EPRG orientations?
  • AEthnocentric
  • BPolycentric
  • CEgocentric
  • DGeocentric
View solution
Correct Option: C
Perlmutter's framework is Ethnocentric, Polycentric, Regiocentric, Geocentric; "Egocentric" is not part of it.
Q 07
Arrange the following modes of entry in increasing order of commitment, control and risk: (i) Joint venture (ii) Exporting (iii) Wholly-owned subsidiary (iv) Licensing
  • A(ii), (iv), (i), (iii)
  • B(iv), (ii), (iii), (i)
  • C(ii), (i), (iv), (iii)
  • D(iii), (i), (iv), (ii)
View solution
Correct Option: A
Export → License → Joint Venture → Wholly-owned subsidiary is the textbook order of rising commitment.
Q 08
Match the orientation with the corresponding decision-making style:
Orientation Decision-making style
(i) Ethnocentric (a) Networked, world-wide integration
(ii) Polycentric (b) Centralised at home headquarters
(iii) Regiocentric (c) Decentralised to each subsidiary
(iv) Geocentric (d) Coordinated at regional headquarters
  • A(i)-(b), (ii)-(c), (iii)-(d), (iv)-(a)
  • B(i)-(c), (ii)-(b), (iii)-(a), (iv)-(d)
  • C(i)-(a), (ii)-(d), (iii)-(b), (iv)-(c)
  • D(i)-(d), (ii)-(a), (iii)-(c), (iv)-(b)
View solution
Correct Option: A
ImportantQuick recall
  • International business = trade and investment that crosses national borders.
  • Three defining differences from domestic business: multiple currencies, multiple legal systems, restricted factor mobility.
  • Six components in scope: merchandise, services, FDI, FPI, licensing/franchising, management/turnkey contracts.
  • Visible trade = goods; Invisible trade = services.
  • Six entry modes (low → high commitment): Export → Licensing → Franchising → Contract manufacturing → Joint venture → Wholly-owned subsidiary.
  • Perlmutter’s EPRG: Ethnocentric (home-centred) → Polycentric (host-centred) → Regiocentric (region-centred) → Geocentric (world-centred).
  • Three drivers of globalisation: falling barriers, technology, converging tastes.
  • Risks unique to international business: political, currency, cultural, country.